It's often better to allow your sales representatives to make fewer outbound calls than to have them auto-dial hundreds of numbers without a chance to reset between conversations, writes Vanessa Merit Nornberg. At the same time, coach sales reps to spend their time discovering customers' needs instead of making sales pitches.
The US economy is potentially strong enough to continue to grow at 3% or better in the future, according to JPMorgan Chase Chairman and CEO Jamie Dimon. Regarding US trade disputes with China, Dimon said "I worry about it, but I just don't know."
American Airlines Chairman and CEO Doug Parker spoke during an opening presentation at the Airline Passenger Experience Expo, pushing back against some bad press and saying seats and lavatories on the airline's new Boeing 737 Max aircraft are comfortable. "The traditional measure of simply pitch, and comparing pitch to aircraft that have very different seats, doesn't really give the customer what they need to know about the amount of space they have," said Parker.
The goals of mindfulness help leaders improve focus and performance by emphasizing presence, awareness and intentionality, writes Alaina Love. Mindfulness also represents an ability to learn from failures and to be open-minded in what we witness rather than rush to judgment, she writes.
Startups and tobacco companies are selling inexpensive copycat versions of the popular JUUL electronic cigarettes online, at convenience stores and in vape shops without approval from the Food and Drug Administration. A rule requiring FDA approval for new e-cigarette products has been in place since August 2016, and the FDA says it plans to take action on the matter.
Saving for retirement can be especially challenging for entrepreneurs, who lack access to the workplace benefits often present in the corporate world. Troy Bender of Asset Retention Insurance Services offers five tips, including setting a monthly savings target and purchasing key person insurance for your business.
Companies can repurpose existing content to expand its longevity and reach new buyers, writes Warren Fowler. Examples of repurposing include turning blogs into e-books or summarizing longer content into fact-filled tweets.
Sales teams can learn from copywriters by using concepts such as the unknown to inspire curiosity, and eventually purchases, from their buyers. High prices can also intrigue would-be customers, while free trials can be used to convince hesitant buyers to give products a try.
A comparative lack of technological innovation and slower global trade has led to more modest growth rates than the US experienced in the late 1990s, writes Conor Sen. The Federal Reserve's determination to maintain inflation at 2% and current trade policies are unlikely to prevent the US from achieving faster growth in the short term, Sen writes.
Microsoft, SAP and Adobe have formed the Open Data Initiative, which will provide a single consumer data model that can be used between the companies' platforms. "We want this to be an open framework," said Microsoft CEO Satya Nadella.
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