Companies that use e-contracts can close more sales and reduce the length of sales cycles because such contracts make it easy for prospects to say "yes" quickly, writes Ling Koay. Make sure your e-contracts are mobile friendly so prospects can make purchases wherever they are, Koay suggests.
Don't mistake structure for strategy, because structure is actually there to enable and improve the execution of a company's strategy, writes David Brock. When sales outcomes are not ideal, it's a mistake to focus on changing the company's structure when the strategy is what needs tweaking, Brock writes.
The Federal Reserve could overheat the US economy by raising interest rates too quickly, according to CNBC's Jim Cramer. Although higher interest rates help keep inflation manageable, they can also slow down economic growth by making it more expensive to borrow money, Cramer noted.
Voice assistants are a key area in which small and medium-sized businesses can differentiate from competitors while meeting customers' needs, writes Brent Leary. "With customer experience being so crucial to business success, it's time to get serious about exploring what experiences you can create for consumers -- and this starts with realizing that in their day-to-day lives, the experiences they're choosing more and more involve voice-first devices," Leary writes.
In order to get the full value your customer-relationship management platform can provide, it's important to have defined processes and schedules for users to follow, writes Steve Hamm. Communicate with your team to determine where they are having issues with your CRM and to develop better ways to use the data you're collecting, Hamm suggests.
Office spaces are continuing to evolve, and some businesses are moving to a first-come, first-served desk policy. Becoming accustomed to the change "requires time, some give-and-take by employers and often a little etiquette training," writes Sue Shellenbarger.
Changes in tax law are prompting some businesses to rethink the perks they offer and the client events they organize. Uncertainties about the tax law remain, but some companies are making changes such as giving up season tickets to sporting events.
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